Frequently Asked Questions
Everything you need to know about our stylish pet collections and shopping experience.
How do I ensure I choose the right size for my pet?
We provide a detailed size chart on every product page. We recommend measuring your pet's neck, chest girth, and back length while they are standing to ensure the most comfortable fit.
What is your return policy for pet apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. For hygiene reasons, items must be free of pet hair and odors to qualify for a full refund.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your pet's new outfit for a special event.
Are your pet clothes machine washable?
Most of our fashion items are machine washable on a gentle cycle with cold water. However, some luxury pieces with embellishments may require hand washing. Please check the care label on each garment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout process.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the final stage of checkout.